Companion

Companion is an AI-powered platform that helps schools and trusts manage parental complaints clearly, compliantly, and with less stress. It automates letters and reports, tracks every stage of a complaint, and provides trust-wide oversight and audit trails, saving time and reducing risk.

Bristol, United Kingdom, BS20 7EU

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Parenting

What this company offers

With Companion, complaints are handled faster, smarter and with less stress for all involved. Parents get better outcomes and schools and MATs communicate more easily.
https://www.educationcompanion.com/
Handle school complaints faster, smarter, and with less stress

Who we work with

We work with schools and Multi-Academy Trusts across the UK, from primary and secondary schools to independent settings and governance teams, helping headteachers, governance managers, and trustees handle complaints more efficiently.

Why choose us?

Built with school leaders, Companion reduces workload, prevents missed deadlines, and ensures compliance. It is secure, GDPR-aligned, and MAT-ready, giving schools confidence that every complaint is managed properly, fairly, and on time.

Reviews from the sector

Using Companion has transformed how we manage complaints. The system is straightforward and the reporting tools give us a clear picture of emerging issues across the school. It’s reassuring to know that nothing is being missed, and it’s helped us to be more proactive in supporting our community."

Dom Wilkes, Headteacher, Budehaven Community School

"Companion simplifies the complaints procedures giving clear action plans and improving communication with all involved. It saves us time and gives us confidence that we are following school policies correctly. I strongly recommend this platform for all educational organisations."

Dan Cusani, Deputy Head, The Langton Grammar School for Boys